At aishopgouwu.com, we are committed to delivering your orders in a timely and reliable manner.

Order Processing
All orders are typically processed within 1–3 business days after payment confirmation. Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Fee
We offer international shipping with a flat shipping fee of $5 per order, unless otherwise stated at checkout.

Delivery Time
The estimated delivery time for most orders is 10–25 business days, depending on the destination and local delivery conditions. Shipping times may vary due to customs clearance procedures, local courier operations, public holidays, or other factors beyond our control.
If your order has not arrived within the expected timeframe, please wait patiently or contact our customer service team for assistance.

Order Cancellation
Customers may request to cancel their order within 48 hours of placing it. After this period, the order may already have been processed or shipped, and cancellation may no longer be possible.
If you need to cancel an order, please contact our customer service team as soon as possible.